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IT Operations Manager (LS3515)

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  • Ref: LS3515

Cathedral Appointments are seeking an experienced IT Operations Manager for a fantastic position in Newton Abbot. Our client is a highly regarded local employer, offering a competitive salary for the Devon market. This is a varied and challenging role; the overall purpose of this position is to manage the reliable provisions of all core systems within the business.

IT Operations Manager (LS3515) responsibilities include...

  • Manage the day to day running of business systems, including ongoing monitoring, problem alerting and appropriate escalation when necessary
  • Ensure that all errors in the workflow process are resolved promptly
  • Manage all configuration changes that do not require infrastructure changes or software development
  • Monitor and record key statistics on system performance, and use these records to predict requirements throughout the year, focusing on business efficiency
  • Ensure that new software and critical system/infrastructure changes are adequately tested prior to release
  • Proactively identify and predict issues before they arise and make recommendations for future improvement
  • Build a comprehensive ‘systems manual’ to assist members of the IT team when troubleshooting problems
  • Monitor the performance, integrity and security of core databases
  • Ensure that there are sufficient support arrangements in place for all critical aspects of business systems, including external contracts and internal documentation
  • Identify and review our client’s conformity with legislation, particularly GDPR
  • Manage and develop the business’s SharePoint implementation

IT Operations Manager (LS3515) requirements include...

  • Recent experience managing complex critical systems in a high-pressure environment
  • Experience with complex database structures and writing complex Microsoft SQL queries
  • Excellent communication and planning skills
  • Strong working knowledge of Microsoft SharePoint
  • Experience with PowerBI, Crystal Reports, SSRS or other reporting tools is highly desirable
  • The ability to read and understand computer programmes in a variety of languages to a sufficient level to assist with identifying problems is highly desirable but not essential for this position

If you are an experienced IT Manager with a desire to work in a fast paced, forward thinking organisation with an excellent reputation in the South West market, we would love to hear from you.

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