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Infrastructure Support Technician

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  • Ref: LS3365

Cathedral Appointments are seeking an experienced Infrastructure Support Technician to join a leading manufacturing company based in Exeter. The successful candidate will be responsible for supporting, developing, and expanding the company’s ICT infrastructure.

Infrastructure Support Technician responsibilities include...

Duties include:

  • Carrying out investigations to resolve issues raised by the company helpdesk
  • Providing support for the company’s chosen platforms including Window’s Server and Terminal Services, Exchange Server, Version 1 Product Suite, and EPOS hardware and till clients
  • Sourcing and deploying new and upgraded workstation hardware
  • Maintaining and updating the Active Directory user database
  • Managing and configuring the corporate LAN, WAN, WLAN, and communications systems, and accurately documenting processes
  • Managing and developing the company’s virtual server infrastructure on the vSphere platform
  • Patch management for hardware and software platforms deployed across the organisation
  • Monitoring and maintaining the company’s storage and BCDR infrastructure  

Infrastructure Support Technician requirements include...

Candidates should have experience of working with virtualised ESXi and vSphere infrastructures, extensive understanding of Windows Server, Exchange Server, Active Directory, Group Policy, and Windows clients, and detailed knowledge of the IP protocol and related technologies.

Key Skills and Experience:

  • Exposure to SQL server backup and restore
  • Experience with Veeam backup and replication
  • Good Microsoft Office Skills
  • Experience of integrating Mac OSX into an Active Directory Domain
  • Some exposure to contact centre IP telephony systems would be beneficial 

This is an excellent opportunity for an experienced Infrastructure Support Technician to join a leading manufacturing and distribution firm in Exeter. 


In return, the successful candidate will receive a competitive salary and excellent benefits.

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