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French Speaking Customer Service Administrator

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  • Ref: KF14

My client is looking for an experienced Customer Service Administrator who speaks both English and French to join their team in Exeter on a permanent basis.  The main purpose of the role is to ensure all sales orders and customer enquiries are answered swiftly and professionally. 

French Speaking Customer Service Administrator responsibilities include...

  • Process customer orders quickly and accurately
  • Manage sales orders and customer enquiries to conclusion
  • Communicate and resolve customer complaints within set company timelines
  • Monitor and manage deliveries as well as backorders of dedicated account base
  • Liaise with, manage and nurture a successful relationship with internal and external customers
  • Learn and disseminate accurate information about the company and its products to support existing and potential clients
  • Maintain records and files of work conducted

French Speaking Customer Service Administrator requirements include...

The successful candidate will be fluent in both English and French and have previous experience working within office based customer service. 

This is a fantastic opportunity to join a well established international business based in Exeter on a permanent basis. 

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