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Customer Service and Sales Support Advisor Job in Exeter

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  • Ref: AW1027

My client, a rapidly growing business based in Exeter is looking to recruit a bright, confident individual to join their team on a permanent basis. The main purpose of the role is to provide exceptional levels of customer service and sales support across a variety of departments.

Very much a team role, you will enjoy a fast paced and busy environment in a friendly and fun team setting. The business has an exciting and quickly developing premium product range, and a diverse client base which is growing very quickly as they expand their sales and marketing reach.

Customer Service and Sales Support Advisor Job in Exeter responsibilities include...

- Providing great customer service via email and telephone

- Supporting the busy sales team to meet client expectation

- Taking, processing and managing customer orders

- Liaising with other departments to ensure stock levels can meet customer requirements

- Regular contact with other departments to ensure smooth communications and team working

- Updating customer details on company database

- Dealing with any customer issues or problems, ensuring appropriate actions are taken as needed

- Regular customer liaison to maintain and develop strong relationships

- Updating on line portals as required

- Any other general office admin duties as required

This is a fantastic opportunity to join a growing company in a busy and varied role. The successful candidate will be a confident and natural communicator, able to build rapport with ease and form great business relationships both internally and externally.   

Previous customer service experience is essential along with a good understanding of Microsoft Office. You will be dynamic and organised with excellent customer service skills and have a positive ‘can do’ attitude.

Due to high volumes of applications we are unfortunately, unable to respond to everyone. Therefore, if you have not heard from us within 3 working days please deem your application unsuccessful.

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