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Concierge/Front of House

  • Ref: AW1070

Cathedral Appointments are currently recruiting on behalf of a high-end property based in the centre of Exeter. This is a truly unique role in which the successful candidate will provide support services for both residents and businesses within the building. This is a customer facing role in which first class communication skills are of the utmost importance. 

Concierge/Front of House responsibilities include...

Front of House:

  • Being the first point of contact for all visitors, both in person and on the phone, providing a professional meet and greet service to all visitors
  • Take delivery of parcels and post and distributing accordingly
  • Ensure the reception area is clean and tidy and maintained to a high standard
  • Where appropriate, carry out minor maintenance tasks around the building
  • Provide support with regards to events including setting up meeting rooms and refreshments
  • Provide support to residents such as, booking taxis, making reservations, arranging gym inductions
  • Provide a property minding service to residents such as, watering plants and delivering mail
  • Manage car park duties on a day to day basis
  • Manage secure key system ensuring the correct signing in and out of all keys
  • Carry out ad-hoc administrative duties as required

General Maintenance:

  • Check out periodic checks of the facilities and report any maintenance or cleanliness issues accordingly

Security:

  • Ensuring during the day and particularly at the end of the day that all outside doors, car park gate etc. are secure
  • Regularly check that the CCTV cameras and auto light devices are working
  • Sign visitors in and issue ID accordingly as required
  • Provide access for and escort tradespeople to properties as required

This is a busy and varied role which would suit someone who is confident with excellent customer service skills. This position is highly varied and would suit someone who is able to prioritise their own workload and who is used to liaising with people at all levels. If you have experience of working within a similar role either within the military or security environment, then this would be highly beneficial but is not essential. 

This position is full time and permanent, working Monday – Friday 10am – 18:00, however a job share would also be considered. The role comes with city centre parking and use of the onsite gym. 

Due to a high volume of applications unfortunately, we are unable to respond to all applications, therefore if you have not received a response within 3 working days please deem your application unsuccessful. 


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