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Administrative Assistant

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  • Ref: KF1503

Cathedral Appointments are seeking a proactive, organised, and customer focused administrative assistant to join a rapidly growing business based in Newton Abbot. The main purpose of the role is to provide fast, efficient, and accurate administrative support within a busy team. A confident telephone manner is essential, as the successful candidate will be taking inbound/outbound calls and providing essential information to customers.

Administrative Assistant responsibilities include...

  • In-bound and outbound communications using a variety of media including phone, forums, newsletters and email
  • Supporting customers by building strong relationships
  • Processing of feedback and creating reports
  • Implementing improved processes and services
  • Liaising with other teams as needed to ensure paperwork has been received
  •  Administration of licensing and certification of members, filing and archiving
  •  Maintaining accurate, up-to-date database records

Administrative Assistant requirements include...

  • First class customer service and relationship building skills
  • Excellent communication skills, both written and verbal
  • Excellent organisation, administration and time management skills
  • Attention to detail and a high level of accuracy
  • Familiarity with CRM systems and database management
  • Ability to multi-task and have flexibility to move between tasks
  • Highly computer literate and a sound working knowledge of Microsoft Office
  • Ability to work on own initiative as well as part of a team
  • Ability to contribute to improved processes 

The requirements of the job will be varied, in line with the needs of a dynamic, high growth business.  This is a varied role that would suit applicants with administration or customer service backgrounds. Applications from recent graduates are also welcomed.


  • Annual salary dependent on qualifications and experience
  • Holiday entitlement of 20 days per annum, plus bank holidays
  • Discretionary annual bonus
  • Annual pay review
  • Childcare voucher scheme
  • On-site parking

Consultant contact