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Senior Account Manager – Client Services

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  • Ref: DO-MK-183

Cathedral Appointments are looking for a Senior Account Manager for a fantastic Exeter-based business. Our client has experienced significant expansion in recent years, and excellent client experience is vital for continued growth. As a Senior Account Manager, you will nurture existing relationships and spot opportunities for development and growth. You will need great communication skills both written and verbal for this role as you will be contributing to important negotiations. 

Senior Account Manager – Client Services responsibilities include...


  • Be the primary point of contract for all client requirements
  • Take ownership of contractual relationships with existing clients and oversee all billing for each account
  • Nurture relationships with stakeholders at all levels
  • Manage expectations and oversee the delivery of projects
  • Contribute to pitches, proposals and presentations to expand accounts
  • Ensure that pricing incorporated into any quote is commercially viable
  • Respond to all client queries in a timely manner

Senior Account Manager – Client Services requirements include...


  • A strong background in client engagement and relationship development
  • Exposure dealing with small, medium and large organisations
  • A confident communicator who is comfortable presenting to internal and external contacts
  • Highly organised and able to manage workload
  • Results-driven, always looking for the solution and able to see the big picture
  • Experience of working within a data driven or cyber security driven agency setting or industry sector is highly desirable

We are seeking a candidate who can understand complex requirements, break these down into workable stages and articulate this clearly to an audience of varying seniority. When deadlines are close this role may require some long hours, so commitment and passion for customer service is essential. This is a fantastic opportunity for a career-driven and passionate individual to thrive within a highly dynamic business who value personal growth.

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